March 21 Luncheon: Finding Better Ways to Manage Difficult Conversations

In an era of political and cultural polarization, how can we manage our social (and online) interactions in a positive way? Using an interactive approach, Dr. Lisa Langford will discuss the power of empathy in response to microaggressions, ways to navigate differences and conflict, communication in difficult situations, and the “art of listening.”

Dr. Lisa Langford

Dr. Langford is a Project Manager with the Environmental Protection Agency in Washington, DC. With a remarkable 21-year tenure in the Navy/Naval Reserves, she embodies commitment and dedication to service. Her fervent dedication extends beyond her professional realm, as she actively engages in volunteering and mentoring young adults, nurturing future leaders. She holds a master’s degree from Pfeiffer University and a doctorate from the University of Phoenix.

Difficult conversations aren’t always planned — often they catch us by surprise, with an offhand comment: Do we respond or let it go? Dr. Langford’s discussion will offer ways to manage such situations, as well as how to deal with online and social media posts that raise our hackles.

As a 501(c)3 charitable organization the AAUW-Vero Beach DOES NOT take political positions. Discussions at these events are designed to promote understanding and respect.

All Speaker Series programs are at 11:30am in the Westminster Presbyterian Church 2555 58^th Avenue, Vero Beach, FL

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If you wish to pay by check, please send your check for $25 to

AAUW VERO BEACH, PO Box 2143, Vero Beach, FL 32961

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